Shipping and Return Policy

At Ancestral Studio, we focus on providing the best possible experience, always attentive to the needs of our clients and committed to their satisfaction in every detail. Whether you are purchasing from the United States or anywhere around the world, we aim to ensure that your experience is seamless and tailored to your needs. Please take a moment to review our shipping and returns policies, which reflect our commitment to delivering exceptional service.

Shipping Policy

We offer complimentary Standard Shipping within the United States. Free Standard Shipping typically takes between 4 to 8 business days.

For those seeking expedited delivery, we also offer Express Shipping, which is available at an additional cost. Express shipping ensures that your order arrives within 1 to 2 business days, allowing you to enjoy your purchase even sooner. Please note that the cost of Express Shipping is the responsibility of the customer.

For international orders, we offer Worldwide Shipping to various regions, including Central America, South America, Europe, Asia, and Australia. Delivery times for international orders typically range from 6 to 14 days, depending on your location. Shipping costs for international orders vary based on the destination and the size of the order, with the total shipping cost displayed in the cart prior to completing your purchase.

Please note that each shipment is subject to a one-time payment for the delivery cost, applicable only to the outbound shipment to the customer.

Returns Policy

At Ancestral Studio, we want you to be fully satisfied with your purchase. If, for any reason, you are not happy with your order, we offer a flexible return policy. You may initiate a return by filling out the form available on our website's 'Contact Us' page or by reaching out to us at info@ancestralstudio.com.

We kindly ask that returns be requested within 10 days of receiving your order. Once your return is approved, please ensure that the items are in their original condition and packaging. We understand that each situation is unique, and we are here to provide personalized support for each return request.

If you need assistance with any aspect of your order, whether shipping or returns, please do not hesitate to contact us. We are dedicated to responding promptly and resolving any concerns to your satisfaction.

Our team will work diligently to address your needs and ensure your complete satisfaction. Thank you for choosing Ancestral Studio.